Press Release: EFEX Fulfillment Transforms Warehouse Operations with Next-Gen SaaS WMS Platform

EFEX Fulfillment Shifts Warehouse Operations from 90% Manual Work to 90% Automated, Unlocking Major Operational and Client Value.

Ha Noi, Vietnam – April 20, 2025 — IChiba OnePlatform, a leading provider of e-commerce and supply chain software, today announced that EFEX Fulfillment, a Vietnam-based third-party logistics (3PL) provider, has implemented its advanced Warehouse Management Solution (WMS) to modernize operations and deliver enhanced value-added logistics services. This deployment positions EFEX as a growth-oriented innovator in the region’s logistics sector and equips the company with the critical tools to serve its clients faster, smarter, and more reliably.

Over the past few years, EFEX has established a robust fulfillment network across Vietnam to meet the growing demands of e-commerce sellers. With surging order volumes and increasing client expectations, EFEX proactively invested in modernizing its technology stack to support both scale and service excellence. At the heart of this initiative was the adoption of a flexible, cloud-based warehouse management platform capable of handling operational complexity and delivering real-time visibility across multiple fulfillment centers.

“With the expansion of our fulfillment services, accuracy and scalability became top priorities,” said Le Van Chien, Chief Operating Officer of EFEX Fulfillment. “IChiba OnePlatform WMS is a fully integrated, intelligent solution that enhances our inventory management system. Its real-time data and visibility enable us to attract high-profile clients who expect more than simple storage — they require a technology-driven logistics partner. With IChiba, we can also explore new business models with confidence as we continue to grow.”

Le Thanh Tung, Head of Technology at EFEX, added:

“Before deploying IChiba, our warehousing processes were highly manual, leading to inefficiencies and double handling. Today, 90% of our administrative work is system-driven. The WMS equips us with real-time visibility, audit capabilities, and reliable data accuracy, which translates directly into better customer service. We can now satisfy the increasingly complex needs of a new generation of 3PL clients.”

The IChiba OnePlatform WMS helps EFEX make smarter supply chain decisions while ensuring operational continuity despite volatile market conditions. With IChiba-powered visibility, EFEX can maintain higher inventory accuracy, maximize warehouse space utilization, and boost client confidence by providing dependable service even in challenging environments.

“IChiba provides us with the agility and intelligence to adapt alongside our clients,” continued Tung. “It allows us to run sophisticated logistics in the backend while simplifying the client-facing experience.”

“As the 3PL industry grows increasingly complex with the demands of e-commerce and omnichannel distribution, technology will define competitive advantage,” said [Name], Vice President of Product at IChiba OnePlatform. “EFEX’s investment in digital transformation is a powerful step forward. We are proud to support EFEX in building a resilient logistics infrastructure that delivers operational excellence and superior client service.”

For more information on IChiba OnePlatform’s warehouse and fulfillment solutions, visit: www.ichiba.com.

About EFEX Fulfillment

EFEX Fulfillment is a third-party logistics provider serving e-commerce sellers across Vietnam and Southeast Asia. Its nationwide network of fulfillment centers, advanced technology, and customer-first approach empower merchants to scale faster with reliable warehousing, order processing, and delivery services.

About IChiba OnePlatform

IChiba OnePlatform is an integrated e-commerce and logistics technology provider enabling businesses to optimize operations and scale globally. With solutions spanning warehouse management, cross-border fulfillment, marketplace integration, and customer engagement, IChiba empowers retailers, brands, and logistics providers to thrive in the digital economy.

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